To all our loyal clients,

We would like to thank each of you for the loyalty you have shown Tessa Stevens during the challenging pandemic months, especially your support and appreciation for our COVID safety measures. 

We believe our approach will allow you to enjoy your Tessa Stevens visit safely.

What to expect from Monday 4th October

New Policy & Price Changes

Prices

We have decreased and increased some of the prices of our services and have also reduced the treatments to our service menu.

Cancellations / No Shows

All cancellations require a 48 hour notice to avoid a fee being charged. All ‘No Shows’ will also be charged a fee

Appointments

Our online booking system is open, download the App to give you the freedom to make appointments whenever you wish. A small fee a taken for online bookings which is deducted from the total cost. All non-online bookings now require card details to be taken and stored securely, for any cancellations without notice given or No Shows. Please read our T&Cs for the full details.

Greeting you

We will continue with our one way ‘meet and greet’ system and encourage everyone to keep a safe distance when queuing at reception. We will no longer take your temperature, however, we will be asking you to use hand sanitisers. We will continue to limit the number of clients in our clinic and fewer staff will be working each day.

COVID-19

We have been updating our COVID-19 policy from Sept 6th and will continue to make changes to keep our clients and staff safe.

Face

Face coverings will be mandatory in all communal areas for staff and clients. Our staff will continue to wear face masks and appropriate PPE in your treatment room, however you have the choice to remove your face covering during your treatment.

Hands

We have hand sanitiser stations throughout the clinic and we encourage you to use them. We will also ask you to wash your hands in the treatment room before your therapist begins treatment.

Housekeeping

We are committed to our intense and enhanced deep cleaning regime and our team will be vigilant especially around areas that are commonly touched. We have a protocol in place for each and every treatment including the use of auto claves, UV cabinets and sanitisation sprays.

Important information relating to treatments

Please do not attend your appointment if:

You have travelled abroad and are awaiting a PCR test result.

You have any COVID symptoms.

You have a positive result from a PCR or lateral flow test taken in the last 24 hours.

Please contact us before your appointment if you:

Have Long COVID, so that we can prepare any adjustments before your visit.

Have had a COVID vaccination in the previous 48 hours, as we may need to make adjustments to your treatment.

Have had a (1st) vaccine or booster as this is classed as a medical change and you will need to have another patch test

Laser treatments for hair removal or skin care cannot be undertaken until a minimum of 30 days have passed since any COVID vaccination.

All eyelash, eyebrow, HD, YUMI and Henna brow treatments require another patch test 24 hours prior to your visit, this can be done at the door with no appointment.

Any gift vouchers and online orders purchased may be collected from the clinic or posted out and we also offer electronic emailed Gift Vouchers available online.

Our Christmas Shop opens Monday 8th November. Click the link, to start shopping online  https://www.tessastevens.com/shop-online/  

You can contact us for enquiries/appointments/orders

Phone: Clinic phone line 020 8292 4468 

Email: Info@tessastevens.com / orders@tessastevens.com

The best way to keep connected and informed with all updates and changes, is to ensure we have your email so you can receive our newsletters and to follow us on our social media platforms below:

Facebook: Tessa Stevens Health & Beauty Clinic

Instagram: tessastevensbeauty

Thanks for your loyalty and continued support and co-operation, we really do appreciate it

As always, so lovely to see you in the salon once again!

Tessa and the Team

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